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Caring for your loved one with COVID-19 active within in our community
Regents Garden would like to reassure you that we are doing everything we can to safeguard the health and well-being of our residents and staff during this challenging time.
Important information for families
Updated 10 November 2022
COVID-19 is still active within our community
Our residents - your loved ones- are among those who are most vulnerable to this illness.
The safety, health and wellbeing of our people is always our first priority, and Regents Garden is doing everything within our capability to mitigate the risk of COVID-19 entering our facilities and to keep our residents protected.
We take our position on this very seriously.
As such, some precautionary measures around visitation have been enacted recently. Please understand that this is to protect your loved one and all of our residents from this highly contagious virus.
Our staff are our greatest asset. They are committed to providing optimal care to your loved one, while facilitating safe visits from their family and friends.
Thank you for treating them with respect and kindness during this busy, challenging and unpredictable time.
Visiting your loved one at a Regents Garden site
We have implemented precautionary measures to minimise the risk of any of our residents potentially being exposed to COVID-19 by visitors.
1. PLEASE WEAR MASKS WHEN VISITING OUR FACILITIES AND DO NOT VISIT IF YOU HAVE ANY SYMPTOMS OR ARE FEELING UNWELL
COVID-19 is highly contagious. Illnesses such as the flu, and gastroenteritis are also contagious and can make our residents sick.
If you are feeling in any way unwell, please stay home and refer to the WA Health guidance to check if you may need to be tested for COVID-19.
Prior to visiting any Regents Garden facility, visitors are recommended to do a RAT test to show that it returns a negative result.
2. It is recommended for visitors to be vaccinated against COVID-19 and Influenza (2022)
It is no longer a requirement to provide proof of vaccination against COVID-19 and Influenza.
However, it is recommended for the well-being of you and others in the facility that you are up-to-date with your vaccinations.
Please refer to recommendations by the WA Government regarding vaccinations.
3. Please take note of our current visiting hours
Visiting hours to our Aged Care Homes are currently:
9:00am to 7.00pm
For family members who are unable to visit during these set visiting hours, please reach out to your facility manager who will work with you to accommodate a convenient time to visit your loved ones.
4. Please check in on arrival
Regents Garden has an automated, checking-in system installed at each of its aged care homes. To assist with checking in, a staff member will be available to assist you at each visit.
5. Enjoy your time with your loved one
We understand that there are a lot of new rules regarding visiting your loved one in an aged care home, and we appreciate your commitment and understanding as we try to ensure we keep all our Regents Garden residents safe.
We also know how important it is for your loved one's happiness and wellbeing to receive visitors and see their family, and our staff will do all they can to make this as easy as possible in the current circumstances.
Thank you again for being kind, patient and respectful.
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