Caring for your loved one with COVID-19 active within in our community

Our residents - your loved ones- are among those who are most vulnerable to this illness.

UPDATED 10 NOVEMBER 2022

Important information for families

COVID-19 is still active within our community

The safety, health and wellbeing of our people is always our first priority, and Regents Garden is doing everything within our capability to mitigate the risk of COVID-19 entering our facilities and to keep our residents protected.


We take our position on this very seriously.


As such, some precautionary measures around visitation have been enacted recently. Please understand that this is to protect your loved one and all of our residents from this highly contagious virus.


Our staff are our greatest asset. They are committed to providing optimal care to your loved one, while facilitating safe visits from their family and friends.


Thank you for treating them with respect and kindness during this busy, challenging and unpredictable time.

VISITING HOURS

Visiting your loved one at a Regents Garden site

We have implemented precautionary measures to minimise the risk of any of our residents potentially being exposed to COVID-19 by visitors.

PLEASE WEAR MASKS WHEN VISITING OUR FACILITIES AND DO NOT VISIT

COVID-19 is highly contagious. Illnesses such as the flu, and gastroenteritis are also contagious and can make our residents sick.


If you are feeling in any way unwell, please stay home and refer to the WA Health guidance to check if you may need to be tested for COVID-19.


Prior to visiting any Regents Garden facility, visitors are recommended to do a RAT test to show that it returns a negative result.

IT IS RECOMMENDED FOR VISITORS TO BE VACCINATED AGAINST COVID-19 AND INFLUENZA

It is no longer a requirement to provide proof of vaccination against COVID-19 and Influenza.


However, it is recommended for the well-being of you and others in the facility that you are up-to-date with your vaccinations.


Please refer to recommendations by the WA Government regarding vaccinations.

PLEASE TAKE NOTE OF OUR CURRENT VISITING HOURS

Visiting hours to our Aged Care Homes are currently:

9:00AM TO 7.00PM


For family members who are unable to visit during these set visiting hours, please reach out to your facility manager who will work with you to accommodate a convenient time to visit your loved ones.

ENJOY YOUR TIME WITH YOUR LOVED ONE

We understand that there are a lot of new rules regarding visiting your loved one in an aged care home, and we appreciate your commitment and understanding as we try to ensure we keep all our Regents Garden residents safe.


If you are feeling in any way unwell, please stay home and refer to the WA Health guidance to check if you may need to be tested for COVID-19.


We also know how important it is for your loved one's happiness and wellbeing to receive visitors and see their family, and our staff will do all they can to make this as easy as possible in the current circumstances.

THANK YOU AGAIN FOR BEING KIND, PATIENT AND RESPECTFUL

We are with you